Customer Service Excellence winners!

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On 5th of December 2018 Mearns & Company was named the winner of The Herald Scottish Family Business award for Customer Service Excellence 2018. The awards were held in the Radisson Blue Hotel, Glasgow, and twelve of the Mearns & Company team were in attendance. Carol Smilie was the host for the evening, presenting the awards, including our own.

This is the seventh year that The Herald Scottish Family Business awards have been held. They celebrate the success of the diverse, dynamic and innovative family business sector, and the contribution which these firms make to the communities in which they operate and to the wider economy.

We are delighted to have won this award, and to be recognised as a leader in customer service excellence. As these awards celebrate firms which flourish under family ownership, recognising excellence in areas such innovation, customer service and international growth we feel this is a perfect fit for Mearns & Company.

Sponsors of the award had the following to say: “The calibre of entries this year was again excellent, and really demonstrates how special Scotland’s family business sector is.” Grant Stevenson of Burness Paull.

“[The awards are] a chance to celebrate the contribution family businesses make to the UK economy and demonstrate the talent and skills we have to offer on a national and global stage.” Neil Grimmond of Craig Corporate.

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