Client Feedback

Here is a selection of feedback that we have received from our clients in the last twelve months.

"The personal touch. Knowing your clients background and understanding their circumstances."

Individual Client since 2010

"Excellent, thoroughly considered advice from experts, always clearly explained."

Individual Client since 2014

"Quick, effective service with clear direction provided by down to earth, friendly and courteous people"

Individual Client since 2015

"Professional service with every step and excellent patience, communication, empathy, care shown at all times! Thank you to a fabulous company and special thanks to Graeme McInally!"

Individual Client since 2022

"First class service aligned to expert knowledge"

Employer Client since 2020

"Many thanks for your, as always, thorough report, and for securing a substantial discount to our initial proposed terms."

Employer Client since 2020

"Mearns & Company provide a top tier, 5* service at all times. Not once in my eight years of dealing with anyone from the Mearns team have I felt unsure of an answer, a question or a piece of advice. I know I can pick up the phone at anytime to ask a question or to obtain support and 9/10 out of will get an answer straight away. If not, the query is dealt with promptly and a follow up received. I don't think I could recommend them more, they are up at the very top of the list of best performing suppliers to the Company."

Employer Client since 2012

"We’re very pleased with the service we have received from Mearns & Company over the last two and a bit years. So much so, I have just moved my own personal finances into the care of Mearns & Company and suggested my children speak with one of your advisers. I’m more than happy to recommend your company – keep doing what you’re doing.”

Employer Client since 2020

"From our first meeting we felt very confident that we were being heard and understood, both in terms of our goals and our risk appetite. Aurelija Buckute has demonstrated high levels of professionalism and expertise in helping us to understand the processes and in keeping us informed at every stage."

Individual Client since 2022

"You were right in saying I would be well looked after at Mearns & Company - reassurance and clarity 1st rate 😊"

Individual Client since 2022

"I feel valued as a client and know that my questions are always answered fully and in a timely manner"

Individual Client since 2008

"Very personal service and makes client feel confident and valued."

Individual Client since 2014

"Over the years you've set such a high professional standard that we just expect now to continue to be impressed - but feel you have excelled yourself this time in setting out a flexible, reassuring and pragmatic set of options to help us negotiate a challenging environment with encouragement that our long standing goals are still achievable. Thanks for that."

Individual Client since 1998

"I would like to say that we found this morning's call productive and pleasant. Many thanks for doing a very professional piece of work on the Financial Report. It's really good to have a financial plan which will address our needs for the future, while allowing us to give our children and grandchildren something substantial now, and at the same time, executing the various actions in a tax efficient way."

Individual Client since 2022

"First class customer service when I need to contact you, all correspondence is easy to understand and completely transparent"

Individual Client since 2003

"Our experience with Mearns & Company so far has entirely met with our expectations. Graeme McInally has been a great help in organising our finances with positive results."

Individual Client since 2022

"It is fantastic to see a company who will go the extra mile on behalf of their clients."

Individual Client since 2020

We asked clients, what do you value most about our service?

"The stabilising influence in times of stress."

Individual Client since 2015

"Consistency of relationship with my adviser, experienced professional advice and good, honest communication."

Individual Client since 2016

"Knowledgeable about your subject and reliable"

Employer Client since 2020

"High quality with attention to client"

Individual Client since 2013

"First class customer service, single point of contact and easy to understand documentation. And most of all, peace of mind, knowing our financial affairs are in safe hands"

Individual Client since 2003

"I feel that my interests are looked after in an area that I am no expert in, which gives me real comfort that my retirement plans are achievable."

Individual Client since 2018

"Extremely happy with the service and love the fact that I can now have my reviews via teams which saves me travel expense and most definitely time.  Thank you."

Individual Client since 2018

"That someone with experience is looking at the products"

Employer Client since 2020

Like what you see?

If you would like to talk to us about how we can help you, please contact us

Get in touch

You are now leaving the website of Mearns & Company and we are not responsible for the content of this external website.